Return Policy

Effective Date:  September 21, 2010

WHAT IS OUR GUARANTEE?
Hylunia provides an unconditional 100% money back guarantee (less return shipping/handling).

WHEN DO ITEMS NEED TO BE RETURNED BY?
14 days from arrival of shipment.

HOW DO I RETURN?
Please be advised that prior authorization is required on all returns. Any returns sent to us without a return merchandise authorization number (RMA) cannot be accepted. Return acceptance is at the sole discretion of Hylunia.

Please contact The Hylunia Support Team at cs@myhylunia.com with your original order number and date of purchase in order to request a return. You will be given additional information and details (including a RMA#) regarding your return/refund within 2-3 business days.

PACKING MATERIALS?
Items need to be returned in original packaging with the authorized RMA# number clearly marked on the outside of the package.

NEED ADDITIONAL HELP?
Please contact customer support by sending an e-mail to cs@myhylunia.com.
All inquiries will be responded within 72 business hours.

REWARD POINTS
All associated myHylunia.com Reward Points will be revoked for all returned merchandise.